CTD when selecting Aircraft

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
User avatar
DownDiver
Posts: 6
Joined: Thu May 16, 2013 3:51 pm
Location: San Diego, CA

CTD when selecting Aircraft

Postby DownDiver » Fri Jun 14, 2019 11:59 pm

I have an issue when scrolling to selecting an aircraft. There are times when I'll get a cCTD.
This happens if I don't scroll very slowly. As long as the default aircraft is spinning slowly and I scroll a page at a time and let the window 'catch up' I'm OK. But as soon as I try to scroll when the aircraft is not spinning....CTD

Now I have may aircraft directories set up in a separate drive from P3DV3 4.5 HF1 and have them loading through the addon.xml method.

I'm thinking that this is some buffer issue or something to do with having to load aircraft on the fly in the window.
I also have many aircraft in the Simobjects folder since the GTN/GNS tools seem only to look in there.

I brought this up at FSExpo in Orlando to the PREPAR3D rep and thought I'd add it here to create a thread.
System: AMD FX-9370 4.4GHz, 32G RAM, Asus Crosshair V Formula Z, 2 - nVidia 980ti, Windows 10 Pro 64-Bit, Coolermaster Cosmos case, 1200W PSU, 5-512G Samsung 840 Pro SSDs, 2-1Tb Samsung 840 Pro SS, 6Tb+ external USB disk space, P3D V3

Martyson
Posts: 5529
Joined: Sun Mar 25, 2012 11:08 am

Re: CTD when selecting Aircraft

Postby Martyson » Sat Jun 15, 2019 8:53 am

Go to the Windows Event Viewer to see the
Faulting Module Name
that caused your problem.

In the lower left hand corner of your desktop
Click on:
Start
In the resulting search box type:
event viewer
select Event Viewer from the resulting pop up list
then look up your error
Here is an example screenshot.

Image
Best Regards,
Vaughan Martell (KDTW)

User avatar
DownDiver
Posts: 6
Joined: Thu May 16, 2013 3:51 pm
Location: San Diego, CA

Re: CTD when selecting Aircraft

Postby DownDiver » Thu Jun 27, 2019 3:10 am

Was getting a lockup and popup window with the following information. I think most of it is informatioonal but the good stuff is at the top.
I have Chaseplane installed.
This looks like an external utility causes the error but from the message I can't make out what caused it...maybe ChasePlane???


See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.
at UIInterface.UnmanagedCameraViewsBridge.ForceUpdateViews(UnmanagedCameraViewsBridge* )
at UIInterface.CameraViewsBridge.ForceUpdateViews()
at UIControls.PreviewHost.FrameTimerElapsed(Object source, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3416.0 built by: NET472REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
uiInterface
Assembly Version: 0.0.0.0
Win32 Version: 4.5.12.30293
CodeBase: file:///F:/Lockheed%20Martin/Prepar3D%20v4/uiInterface.DLL
----------------------------------------
PresentationFramework
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3362.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
WindowsBase
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3362.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3362.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3416.0 built by: NET472REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
PresentationCore
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3362.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
System.Xaml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3362.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll
----------------------------------------
Core
Assembly Version: 0.0.0.0
Win32 Version: 0.0.0.0
CodeBase: file:///F:/Lockheed%20Martin/Prepar3D%20v4/Core.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
MenuSystem
Assembly Version: 0.0.0.0
Win32 Version: 0.0.0.0
CodeBase: file:///F:/Lockheed%20Martin/Prepar3D%20v4/MenuSystem.DLL
----------------------------------------
LockheedMartin.Controls
Assembly Version: 0.0.0.0
Win32 Version: 0.0.0.0
CodeBase: file:///F:/Lockheed%20Martin/Prepar3D%20v4/LockheedMartin.Controls.DLL
----------------------------------------
MenuModels
Assembly Version: 0.0.0.0
Win32 Version: 0.0.0.0
CodeBase: file:///F:/Lockheed%20Martin/Prepar3D%20v4/MenuModels.DLL
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Views
Assembly Version: 0.0.0.0
Win32 Version: 0.0.0.0
CodeBase: file:///F:/Lockheed%20Martin/Prepar3D%20v4/Views.DLL
----------------------------------------
MahApps.Metro
Assembly Version: 1.3.0.0
Win32 Version: 1.3.0.0
CodeBase: file:///F:/Lockheed%20Martin/Prepar3D%20v4/MahApps.Metro.DLL
----------------------------------------
PresentationFramework.Aero2
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework.Aero2/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.Aero2.dll
----------------------------------------
ManagedMirror
Assembly Version: 0.0.0.0
Win32 Version: 0.0.0.0
CodeBase: file:///F:/Lockheed%20Martin/Prepar3D%20v4/ManagedMirror.DLL
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
PresentationFramework-SystemXml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework-SystemXml/v4.0_4.0.0.0__b77a5c561934e089/PresentationFramework-SystemXml.dll
----------------------------------------
UIAutomationProvider
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3362.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/UIAutomationProvider/v4.0_4.0.0.0__31bf3856ad364e35/UIAutomationProvider.dll
----------------------------------------
UIAutomationTypes
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3362.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/UIAutomationTypes/v4.0_4.0.0.0__31bf3856ad364e35/UIAutomationTypes.dll
----------------------------------------
System.Runtime.Serialization
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll
----------------------------------------
SMDiagnostics
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll
----------------------------------------
System.ServiceModel.Internals
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3324.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll
----------------------------------------
PresentationUI
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationUI/v4.0_4.0.0.0__31bf3856ad364e35/PresentationUI.dll
----------------------------------------
System.Web
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3282.0 built by: NET472REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Windows.Interactivity
Assembly Version: 4.5.0.0
Win32 Version: 3.0.40218.0
CodeBase: file:///F:/Lockheed%20Martin/Prepar3D%20v4/System.Windows.Interactivity.DLL
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
System: AMD FX-9370 4.4GHz, 32G RAM, Asus Crosshair V Formula Z, 2 - nVidia 980ti, Windows 10 Pro 64-Bit, Coolermaster Cosmos case, 1200W PSU, 5-512G Samsung 840 Pro SSDs, 2-1Tb Samsung 840 Pro SS, 6Tb+ external USB disk space, P3D V3

User avatar
DownDiver
Posts: 6
Joined: Thu May 16, 2013 3:51 pm
Location: San Diego, CA

Re: CTD when selecting Aircraft

Postby DownDiver » Thu Jun 27, 2019 3:15 am

I also dug through the Event Viewer and found this:

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2019-06-24T15:47:01.206237500Z

EventRecordID 27314

Channel Application

Computer KOndoSim

Security


- EventData

Prepar3D.exe
4.5.12.30293
5cd47aad
KERNELBASE.dll
10.0.17763.475
69a188f0
c0020001
0000000000039129
4bbc
01d52a997caff394
F:\Lockheed Martin\Prepar3D v4\Prepar3D.exe
C:\Windows\System32\KERNELBASE.dll
13b61ff8-7e99-438e-a308-d5a0751bba55
System: AMD FX-9370 4.4GHz, 32G RAM, Asus Crosshair V Formula Z, 2 - nVidia 980ti, Windows 10 Pro 64-Bit, Coolermaster Cosmos case, 1200W PSU, 5-512G Samsung 840 Pro SSDs, 2-1Tb Samsung 840 Pro SS, 6Tb+ external USB disk space, P3D V3

Martyson
Posts: 5529
Joined: Sun Mar 25, 2012 11:08 am

Re: CTD when selecting Aircraft

Postby Martyson » Thu Jun 27, 2019 3:50 am

The General Debugging Steps are here:
https://www.prepar3d.com/forum/viewtopi ... 2&t=123246
Best Regards,
Vaughan Martell (KDTW)


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