Drop of fps by switch view

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Nicola67
Posts: 41
Joined: Wed Aug 15, 2018 11:15 am

Re: Drop of fps by switch view

Postby Nicola67 » Wed Aug 29, 2018 11:10 am

I have already contacted my PC technician he took my PC to do few tests includes stress tests, to see if the components works properly, he says that there are no problems with my PC.
He also tested my Logitech Z623 speakers+subwoofer, check if sound card/speakers drivers are up date, all of this before i reported this issue.
My speakers are modified, my PC technician had to weld a new potentiometer and disconnect the old one because it gave problems, and did a buzz sound.
I dont' think is this the cause of my issue

Regards

Martyson
Posts: 4611
Joined: Sun Mar 25, 2012 11:08 am

Re: Drop of fps by switch view

Postby Martyson » Wed Aug 29, 2018 11:18 am

I have already contacted my PC technician he took my PC to do few tests includes stress tests, to see if the components works properly, he says that there are no problems with my PC.
He also tested my Logitech Z623 speakers+subwoofer, check if sound card/speakers drivers are up date, all of this before i reported this issue.
My speakers are modified, my PC technician had to weld a new potentiometer and disconnect the old one because it gave problems, and did a buzz sound.
I dont' think is this the cause of my issue

Regards
Has your technician built gaming PC's for other customers and certified they run P3Dv4 properly?
Best Regards,
Vaughan Martell (KDTW)

Nicola67
Posts: 41
Joined: Wed Aug 15, 2018 11:15 am

Re: Drop of fps by switch view

Postby Nicola67 » Wed Aug 29, 2018 6:40 pm

Unfortunately he never certified this Pc for P3d V4, but we made ourselves build a gaming PC beacuse we were sure that works properly with P3d seen the characteristics of it, I can tell you that i have 3 other games, Trains Simulator 2018, which i also run not in SSD, and works very good, Euro Truck Simultor 2 and American Truck Simulator which are the best games i ever installed in this computer.
These works amazing
I don't think is a PC problem otherwise I would have had problems with them too

Regards

sramir25
Posts: 13
Joined: Thu Aug 23, 2018 2:48 am

Re: Drop of fps by switch view

Postby sramir25 » Wed Aug 29, 2018 9:03 pm

Hi,
i found something that maybe can help us to find the error.
i have conected to my gamming pc a logitech speaker and a logitech g933 headsets.
when i open prepar using the speakers, the error happens. but when i open prepard using logitech g933, prepard works normally.

so i need that all the guys that have this problem, try to open prepar using headsets.

Nicola67
Posts: 41
Joined: Wed Aug 15, 2018 11:15 am

Re: Drop of fps by switch view

Postby Nicola67 » Sat Sep 01, 2018 12:36 pm

Hi,
I've tried to connect a couple of my SONY headsets , which aren't for gaming, but the issue persist, can you tell me what you've done ?
You simply connected the headsets and then p3d works normally ? or you did something in sound settings of p3d o maybe of your pc audio device ?
I noticed that if I disconnected the speakers, p3d works normally with high fps

Regards

Martyson
Posts: 4611
Joined: Sun Mar 25, 2012 11:08 am

Re: Drop of fps by switch view

Postby Martyson » Sat Sep 01, 2018 12:53 pm

Hi,
I've tried to connect a couple of my SONY headsets , which aren't for gaming, but the issue persist, can you tell me what you've done ?
You simply connected the headsets and then p3d works normally ? or you did something in sound settings of p3d o maybe of your pc audio device ?
I noticed that if I disconnected the speakers, p3d works normally with high fps

Regards
Your original problem was a "drop in FPS by switching views" on your home built PC.

This is no longer the case, correct?
Best Regards,
Vaughan Martell (KDTW)

sramir25
Posts: 13
Joined: Thu Aug 23, 2018 2:48 am

Re: Drop of fps by switch view

Postby sramir25 » Sat Sep 01, 2018 2:38 pm

hi, i didnt nothing to my pc. i was listening music with headseats and i just open prepard and all was working good.

but when i open with the speakers prepar error continue the same like you fps drops swiching views.

so in my case i have to use it with headseats while we find the answer to this error.

Martyson
Posts: 4611
Joined: Sun Mar 25, 2012 11:08 am

Re: Drop of fps by switch view

Postby Martyson » Sat Sep 01, 2018 3:15 pm

hi, i didnt nothing to my pc. i was listening music with headseats and i just open prepard and all was working good.

but when i open with the speakers prepar error continue the same like you fps drops swiching views.

so in my case i have to use it with headseats while we find the answer to this error.
Glad to hear P3D is working properly with your headsets (I assume USB connections for headset speakers).

Your technician should be able to get your custom built PC / speaker system (hardware/software) working with your version of Windows.

Note: In your previous screenshots of your P3D Options you did not show what your P3D selections for Options/Sounds were set to?

Edit: You previously mentioned Nvidia.
Do you happen to know if your technician set up your custom PC using any of the Nvidia driver sound options ?
Or some Surround sound software?
Best Regards,
Vaughan Martell (KDTW)

sramir25
Posts: 13
Joined: Thu Aug 23, 2018 2:48 am

Re: Drop of fps by switch view

Postby sramir25 » Sat Sep 01, 2018 3:57 pm

Yes, I do, use USB connection.
I am my technician.
Could you tell me what is the normal sound configuration? to compare with mine.

Martyson
Posts: 4611
Joined: Sun Mar 25, 2012 11:08 am

Re: Drop of fps by switch view

Postby Martyson » Sat Sep 01, 2018 4:05 pm

Yes, I do, use USB connection.
I am my technician.
Could you tell me what is the normal sound configuration? to compare with mine.
That is the problem.
Each PC is set up by technician for specific hardware / software and Windows version.

What are your P3D Sound settings now?

I think you mentioned you had several good P3D flights so I assume something changed.

I forgot to also quote Nicola67 in my previous post with your quote ... seeing you both have same problems. Sorry about the omission.
Best Regards,
Vaughan Martell (KDTW)

Nicola67
Posts: 41
Joined: Wed Aug 15, 2018 11:15 am

Re: Drop of fps by switch view

Postby Nicola67 » Sun Sep 02, 2018 3:17 pm

Hi everyone,
Today i updated my Nvidia drivers to 399.07, release date 08/27/2018, but the issue persist
Also i tried to run p3d with an another couple of headsets but nothing happen.
It's strange because my speakers works properly.
If this information could be useful, my speakers they are not connected by USB but i have the left speaker which is the "motherboard" has a VGA cable which i have to connect into the subwoofer to make it work, the only cable connected behind my pc is audio stereo the green one.

Regards

Nicola67
Posts: 41
Joined: Wed Aug 15, 2018 11:15 am

Re: Drop of fps by switch view

Postby Nicola67 » Sat Sep 08, 2018 7:42 am

Hi everyone,
I'm still having the issue, i don't know what to do anymore, it's a pity as I spent some money and I would solve the problem
By any chance there is some direct p3d support to which i can ask ?

Regards

Martyson
Posts: 4611
Joined: Sun Mar 25, 2012 11:08 am

Re: Drop of fps by switch view

Postby Martyson » Sat Sep 08, 2018 11:29 am

Hi everyone,
Today i updated my Nvidia drivers to 399.07, release date 08/27/2018, but the issue persist
Also i tried to run p3d with an another couple of headsets but nothing happen.
It's strange because my speakers works properly.
If this information could be useful, my speakers they are not connected by USB but i have the left speaker which is the "motherboard" has a VGA cable which i have to connect into the subwoofer to make it work, the only cable connected behind my pc is audio stereo the green one.

Regards
You have a home built PC with a custom sound hardware setup.
Has your technician that built the PC contacted the Nvidia /Headset / Speaker / Subwofer manufacturer for support information?
Best Regards,
Vaughan Martell (KDTW)

Nicola67
Posts: 41
Joined: Wed Aug 15, 2018 11:15 am

Re: Drop of fps by switch view

Postby Nicola67 » Sun Sep 09, 2018 7:29 am

Hi,
my technician has not contacted these suppliers because my devices work perfectly with the other games, only with p3d I'm having this issue.
Is there any direct p3d support ?

Regards

Nicola67
Posts: 41
Joined: Wed Aug 15, 2018 11:15 am

Re: Drop of fps by switch view

Postby Nicola67 » Thu Sep 13, 2018 6:16 pm

Hi everyone,
today after doing a complete install of p3d (from download from p3d site to install p3d on PC) i'm having again the same issue, is it useless that I continue to install/disinstall ecc, or do anything without having results ?
What can i do anymore ?
Please help me, I've spent a lot of money with p3d, it's really a shame throw everything.

Regards


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