[RESOLVED] Crash when crashing

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
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sgthelena
Posts: 8
Joined: Thu Jan 15, 2015 3:10 am

[RESOLVED] Crash when crashing

Post by sgthelena »

When crashing a plane, Prepar3D will CTD. It will show the "Crash" message at the top of the screen for ~5 seconds, then just go to the desktop. 9/10 times with no error messages. Occasionally it gives the "Prepar3D has stopped working" Windows message. This is reproducible ~70% of the time. It only happens when crashes are detected. If "Detect Crashes and Damage" is turned off then there are no problems. However, for my purposes I need to detect crashes. It doesn't seem to matter what the special effects settings are nor the display settings. I have uninstalled and reinstalled (although maybe not completely enough?). All drivers are up to date.

Prepar3D v3 Academic License
Windows 10 Home 64-Bit
All add-ons installed (applications, scenery, vehicles, etc.): None
Hardware:
Intel Core i7-7700 3.6 GHz
16 GB DDR4 2133
240 GB SSD
NVIDIA GeForce GTX 1060 3 GB GDDR5
Changes made to your system – overlocking, graphics accelerators (NVIDIA Inspector), debuggers: None
Changes to Prepar3D's settings or configuration files: No changes
Crash logs or error messages: None

Any suggestions?
sgthelena
Posts: 8
Joined: Thu Jan 15, 2015 3:10 am

Re: Crash when crashing

Post by sgthelena »

Issue resolved.
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