A nice calm flight, and then...

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Kosta
Posts: 1173
Joined: Sun Sep 18, 2011 10:20 pm

A nice calm flight, and then...

Postby Kosta » Sat Jul 02, 2016 5:18 pm

Application: Prepar3D.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 5E198058

Faulting application name: Prepar3D.exe, version: 3.3.5.17625, time stamp: 0x5758bb31
Faulting module name: api.dll, version: 3.3.5.17625, time stamp: 0x5758bbad
Exception code: 0xc0000005
Fault offset: 0x00128058
Faulting process id: 0x2290
Faulting application start time: 0x01d1d47634b33e43
Faulting application path: E:\P3D\Prepar3D.exe
Faulting module path: E:\P3D\api.dll
Report Id: 84c06f64-d19c-443e-a878-9161d70f4441
Faulting package full name:
Faulting package-relative application ID:

Out of nothing.
I was on the ILS23 into LSGG, addons of course installed.
I don't think it was an OOM, as I had 900mb free on FAP.

Addons:
FSDT LSGG
PMDG 737
Addon mesh
FTX Global
UTX2 for EU

Now I am really pissed, as this is apparently what others also experienced, however I am not really sure if this is the same problem.

Martyson
Posts: 8313
Joined: Sun Mar 25, 2012 11:08 am

Re: A nice calm flight, and then...

Postby Martyson » Sat Jul 02, 2016 5:41 pm

Were you in 2D or VC?

Did you click to pop-up the PFD?
Best Regards,
Vaughan Martell (KDTW)

Kosta
Posts: 1173
Joined: Sun Sep 18, 2011 10:20 pm

Re: A nice calm flight, and then...

Postby Kosta » Sat Jul 02, 2016 6:07 pm

VC.
No click, only flying (hands on yoke and throttle, feet on pedals ;-) ).

I might have pressed some button on the yoke, some of which of course trigger some functions like PTT...

Mike LM
Posts: 1344
Joined: Mon Jul 20, 2015 5:26 pm

Re: A nice calm flight, and then...

Postby Mike LM » Thu Jul 07, 2016 3:27 pm

Kosta -

The OOM message is a different one, so this is definitely a different error.

Go through your add-ons and see if any of those may be causing the error. Uninstall half, and try the flight a few times. If you don't see the error, then enable add-ons until you do. If you still see the error, disable half of those and try again. Keep repeating until you find the "problem add-on".

- Mike
Prepar3D® Software Engineer

Kosta
Posts: 1173
Joined: Sun Sep 18, 2011 10:20 pm

Re: A nice calm flight, and then...

Postby Kosta » Thu Jul 07, 2016 10:18 pm

Hi Mike,

Very much aware of such or similar procedures, been around a while.
I reinstalled the P3D once more and repeated the flight. Went OK, but I did not use VATSIM and also was only on my MSFF2 joystick, and not my complete PFC/MFG hardware.

I have to when I get a chance, to try the same situation I did when it crashed. What addons are concerned, the (software-)setup is one and the same.


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