ucrtbase.dll crash. 5.1

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davidnorfolk96
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Joined: Tue Apr 28, 2020 4:05 pm

ucrtbase.dll crash. 5.1

Postby davidnorfolk96 » Wed Oct 28, 2020 11:28 pm

Hello, so i keep getting this crash once i depart out of EGKK 26L, it does the first right hand turn & the sim freezes. i checked event viewer and saw this. Any ideas?
Faulting application name: Prepar3D.exe, version: 5.1.8.26742, time stamp: 0x5f988752
Faulting module name: ucrtbase.dll, version: 10.0.19041.546, time stamp: 0x43cbc11d
Exception code: 0xc0000409
Fault offset: 0x000000000007287e
Faulting process ID: 0x36c0
Faulting application start time: 0x01d6ad7e15dd5523
Faulting application path: D:\Lockheed Martin P5D\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report ID: 6b6de9dd-46aa-482a-bd99-d5b7640c0acc
Faulting package full name:
Faulting package-relative application ID:

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Martyson
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Joined: Sun Mar 25, 2012 11:08 am

Re: ucrtbase.dll crash. 5.1

Postby Martyson » Wed Oct 28, 2020 11:43 pm

@ davidnorfolk96 ,

Is the problem repeatable?
Best Regards,
Vaughan Martell (KDTW)

davidnorfolk96
Posts: 10
Joined: Tue Apr 28, 2020 4:05 pm

Re: ucrtbase.dll crash. 5.1

Postby davidnorfolk96 » Wed Oct 28, 2020 11:47 pm

Yes, tried it 3 times 2 different planes, same corner on the departure. sim freezes up and then closes

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Martyson
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Joined: Sun Mar 25, 2012 11:08 am

Re: ucrtbase.dll crash. 5.1

Postby Martyson » Wed Oct 28, 2020 11:54 pm

@ davidnorfolk96 ,

Try, takeoff from KDTW 4R .

Edit:
Are you testing default P3D aircraft?
Best Regards,
Vaughan Martell (KDTW)

davidnorfolk96
Posts: 10
Joined: Tue Apr 28, 2020 4:05 pm

Re: ucrtbase.dll crash. 5.1

Postby davidnorfolk96 » Thu Oct 29, 2020 12:07 am

Trying a couple things & no i'm not, using the 787 and 737. HOPING it's them that's causing the problem

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Martyson
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Joined: Sun Mar 25, 2012 11:08 am

Re: ucrtbase.dll crash. 5.1

Postby Martyson » Thu Oct 29, 2020 12:10 am

Trying a couple things & no i'm not, using the 787 and 737. HOPING it's them that's causing the problem
@ davidnorfolk96 ,

OK,
Try, takeoff from KDTW 4R
Best Regards,
Vaughan Martell (KDTW)

davidnorfolk96
Posts: 10
Joined: Tue Apr 28, 2020 4:05 pm

Re: ucrtbase.dll crash. 5.1

Postby davidnorfolk96 » Thu Oct 29, 2020 12:10 am

Default?

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Martyson
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Joined: Sun Mar 25, 2012 11:08 am

Re: ucrtbase.dll crash. 5.1

Postby Martyson » Thu Oct 29, 2020 12:11 am

@ davidnorfolk96 ,

With same aircraft that caused your problem.

With default aircraft later.
Best Regards,
Vaughan Martell (KDTW)

davidnorfolk96
Posts: 10
Joined: Tue Apr 28, 2020 4:05 pm

Re: ucrtbase.dll crash. 5.1

Postby davidnorfolk96 » Thu Oct 29, 2020 12:35 am

Took off KDTW 4R, No problems

davidnorfolk96
Posts: 10
Joined: Tue Apr 28, 2020 4:05 pm

Re: ucrtbase.dll crash. 5.1

Postby davidnorfolk96 » Thu Oct 29, 2020 9:34 pm

This problem STILL persists, i've done 2 FULL sim reinstalls and this is with compatible addons

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Martyson
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Joined: Sun Mar 25, 2012 11:08 am

Re: ucrtbase.dll crash. 5.1

Postby Martyson » Fri Oct 30, 2020 3:05 am

@ davidnorfolk96 ,

I tested P3Dv5.1 doing a takeoff (Mooney Bravo) from EGKK (default airport) 26L with a departing right turn.
No problem.

Are you now testing with a default EGKK and a default P3Dv5.1 aircraft?

Did you do a full uninstall of your previous P3D version then download and install a new full version of P3Dv5.1?
Best Regards,
Vaughan Martell (KDTW)

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JorgenSA
Posts: 2959
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: ucrtbase.dll crash. 5.1

Postby JorgenSA » Fri Oct 30, 2020 8:37 am

Why don't you attack the PROBLEM?

The PROBLEM is this:

ucrtbase.dll

It is an OS problem, fair and simple!

Threads galore are available by googling the issue, for instance this one from the PMDG forum:

https://forum.pmdg.com/forum/main-forum ... l-p3d-v4-5

or just search for

p3d ucrtbase.dll

Possible solutions include, but are not limited to:

sfc /scannow (from a command prompt)

Update Windows 10 (with the switch "Receive updates for other Microsoft products" set to On)

Install ALL the components of the .NET Framework you can find (after installing run Windows Update)

etc etc ad libitum.

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

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JorgenSA
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Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: ucrtbase.dll crash. 5.1

Postby JorgenSA » Fri Oct 30, 2020 8:58 am

If SODE is installed on the system, make sure it is NOT active in v. 5.1 by going to Options/Add-ons and ensure that the checkbox next to SODE is unchecked.

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

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Martyson
Posts: 10555
Joined: Sun Mar 25, 2012 11:08 am

Re: ucrtbase.dll crash. 5.1

Postby Martyson » Fri Oct 30, 2020 9:28 am

I flew KEWR KLGA
No problem

Image
Best Regards,
Vaughan Martell (KDTW)

navigation2016
Posts: 10
Joined: Wed Apr 29, 2015 11:15 am

Re: ucrtbase.dll crash. 5.1

Postby navigation2016 » Sat Oct 31, 2020 9:52 am

I got the same issue in my 5.1 as well I’ll try the SODE trick and report back thanks


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