New Bug/Issue Reporting Guidelines

Forum Rules & News
Legacy Support
Posts: 474
Joined: Mon Aug 16, 2010 7:22 pm

Postby Legacy Support » Tue Jan 17, 2012 10:28 am

Hi Everyone,



I have created a new sub-forum under the Troubleshooting area for holding Bug and Issue Reporting Guidelines. People submitting issues should read the guidelines first so that as much information can be given rather than posting "It doesn't work", or "It crashed" messages. These are rather unhelpful in diagnosing issues and just means that we have to ask more questions in order to get to the heart of the problem. Thanks!



John


FSMP
Posts: 678
Joined: Sat Sep 25, 2010 9:38 am

Postby FSMP » Wed Jan 18, 2012 12:38 am

John



Would P3D consider a more formal & controlled Bug reporting system, than just random posts in the forum. ?

ie something similar to the Bug reporting system used by Microsoft on their "connect" site, for product Beta testers.



Out of interest, did such a system ever finally get implimented for the "Higher level" P3D developers, if the developer "Tier" system was ever put into place.




Legacy Support
Posts: 474
Joined: Mon Aug 16, 2010 7:22 pm

Postby Legacy Support » Wed Jan 18, 2012 9:34 am

Hi,



We are unable to implement a public bug tracking system at this time, so the forums will be the place to put issues. Thanks for your note.



John



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