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by DavyC
Tue Nov 27, 2018 6:03 pm
Forum: Prepar3D Website and Download Questions
Topic: Forgot password 404 error
Replies: 1
Views: 1511

Forgot password 404 error

Hi

I have previously purchased V2 & V3. I am trying to purchase V4 but cannot remember my password. I have entered my email address and customer Id (on different occasions). The reset link on the email always generates a 404 error.

Any help appreciated.

Davy C

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