Search found 451 matches

by Clifton Crane
Mon Mar 27, 2017 1:53 pm
Forum: Other Support Questions
Topic: Control Mappings
Replies: 5
Views: 397

Re: Control Mappings

Hi Doogles,

How were you able to solve or work around the issue?

Thanks.
by Clifton Crane
Thu Mar 23, 2017 10:34 pm
Forum: Other Support Questions
Topic: Value Key issue
Replies: 2
Views: 57

Re: Value Key issue

Hello,

Try running the installer and Prepar3D as Administrator.
by Clifton Crane
Thu Mar 23, 2017 4:37 pm
Forum: Prepar3D Installation and Installer Questions
Topic: Prepar3D Academic and Professional Coexistence
Replies: 7
Views: 161

Re: Prepar3D Academic and Professional Coexistence

Hello, You can view our License Comparison page for detailed information on licenses: http://www.prepar3d.com/product-overview/prepar3d-license-comparison/ We cannot provide advice on usage and recommend you read the EULA. Each license has an associated EULA, which can be found here: http://www.prep...
by Clifton Crane
Wed Mar 22, 2017 3:56 pm
Forum: Prepar3D Installation and Installer Questions
Topic: Prepar3D Academic and Professional Coexistence
Replies: 7
Views: 161

Re: Prepar3D Academic and Professional Coexistence

Novawing24,

If you have both an Academic and a Professional license, you may be able to do client only "updates" to test between the two versions.
by Clifton Crane
Mon Mar 20, 2017 10:00 pm
Forum: Hardware Specific Questions
Topic: CH Pro Throttle configuration issues in P3D v3.4
Replies: 2
Views: 134

Re: CH Pro Throttle configuration issues in P3D v3.4

Hi Andy, I can calibrate everything apparently successfully in the P3D settings panel. I have only the appropriate axes defined on each of the three products and all seem to have calibrated ok, but when I try and fly, the throttle slider has no effect, I have to use the mouse or keyboard. Did you ca...
by Clifton Crane
Thu Mar 16, 2017 11:06 pm
Forum: Multiplayer Specific Questions
Topic: Losing Peripheral Devices when Hosting Multiplayer
Replies: 10
Views: 224

Re: Losing Peripheral Devices when Hosting Multiplayer

Do the devices correctly show in the Windows Control Panel under the Devices and Printers section at the time of the issue?
by Clifton Crane
Thu Mar 16, 2017 10:28 pm
Forum: Other Support Questions
Topic: Problem with frozen camera and controlls.
Replies: 1
Views: 60

Re: Problem with frozen camera and controlls.

Hello,

Can you please check that the "Enable Controls" checkbox was not accidentally unchecked. This can be found in Settings > Controls > Calibration Tab.

Thanks.
by Clifton Crane
Thu Mar 16, 2017 10:13 pm
Forum: Multiplayer Specific Questions
Topic: Losing Peripheral Devices when Hosting Multiplayer
Replies: 10
Views: 224

Re: Losing Peripheral Devices when Hosting Multiplayer

Hello,

A few questions:
  1. Are you in a shared cockpit session?
  2. If you unplug the device and plug it back in, do controls start to work again?
  3. Are you sure joystick controls were not accidentally disabled using the Ctrl+K shortcut? This is the default key binding.
Thanks.
by Clifton Crane
Thu Mar 09, 2017 5:44 pm
Forum: Scenario Development (SimDirector) Questions
Topic: VirtualInstructorSessionAction nowhere to be found in catolog
Replies: 2
Views: 149

Re: VirtualInstructorSessionAction nowhere to be found in catolog

Hello,

Virtual Instructor Sessions and Virtual Instructor Actions can be added while in the Virtual Instructor mode via the Sessions tab on the left.
by Clifton Crane
Fri Mar 03, 2017 2:14 pm
Forum: Simulation Object Development Questions
Topic: 3DSM 2017 Animation Problem
Replies: 4
Views: 191

Re: 3DSM 2017 Animation Problem

Unfortunately only the "Ambient" animation type is currently valid for scenery objects. It would be possible to create an animated SimObject that could then be placed in the scene (i.e. via SimConnect or a Structured Scenario), however I do not believe animation based on wind speed/direction is curr...
by Clifton Crane
Thu Mar 02, 2017 8:08 pm
Forum: Simulation Object Development Questions
Topic: 3DSM 2017 Animation Problem
Replies: 4
Views: 191

Re: 3DSM 2017 Animation Problem

Hi Jorge,

It looks like you are trying to use a simulation based animation on a scenery object. Is that correct? This is unfortunately not currently supported.

Thanks.
by Clifton Crane
Thu Mar 02, 2017 5:55 pm
Forum: Prepar3D Client Application Questions
Topic: [RESOLVED] Flight Planner does not allow saving
Replies: 4
Views: 119

Re: How to Save Flightplan`

Hi Jim,

It is the '/' that is causing the saving issue. Remove that slash and maybe replace it with a hyphen and you should be able to save. The slash is OK in the flight plan's name but should not be in the filename.
by Clifton Crane
Thu Mar 02, 2017 5:25 pm
Forum: Prepar3D Client Application Questions
Topic: [RESOLVED] Flight Planner does not allow saving
Replies: 4
Views: 119

Re: How to Save Flightplan`

Hi Jim,

It is likely that there is an invalid filename character that was inherited from the airport's name. Is this the case?

Thanks.
by Clifton Crane
Wed Mar 01, 2017 7:19 pm
Forum: Prepar3D Installation and Installer Questions
Topic: Checksum Error Upon Extraction
Replies: 1
Views: 117

Re: Checksum Error Upon Extraction

Hello Lightman,

If you are downloading from a web browser I would recommend clearing your browser's cache before attempting the download again. You may also want to try using a Download Manager.
by Clifton Crane
Wed Mar 01, 2017 7:18 pm
Forum: Prepar3D Professional Plus Client Application Questions
Topic: Airport Prestwick: (EGPK) ?
Replies: 1
Views: 272

Re: Airport Prestwick: (EGPK) ?

Hello,

Is this an issue with an add-on airport or the default airport? Also, with which runway do you see the issue?

Thanks.

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